Salesforce AI Specialist Practice Exam

What types of information are shown on the Copilot Analytics Dashboard?

1. User Data and Outcome Data

2. Action Data and Model Data

3. User Data and Action Data

4. Historical Data and Sales Data

The correct answer is: User Data and Action Data

The Copilot Analytics Dashboard provides insights primarily focused on User Data and Action Data. User Data refers to information related to individual users’ interactions and behaviors within the system, giving insights into how users engage with various features and services. Action Data encompasses the specific actions taken by these users, such as tasks completed, recommendations acted upon, or decisions made based on AI suggestions. By integrating these two types of data, the dashboard enables users to analyze not only who is using the platform but also how they are using it, thus offering a comprehensive view of engagement and effectiveness. The other options present combinations of data types that, while relevant in various contexts, do not align with the specific focus of the Copilot Analytics Dashboard. For example, Outcome Data typically refers to results derived from actions, which may not be directly reported in the dashboard. Similarly, Model Data relates more to the performance and parameters of the underlying AI models and may not be emphasized within a user-centered analytics framework. Historical Data and Sales Data, while valuable metrics in many business contexts, do not specifically pertain to the immediate user interactions and actions relevant to assessing the effectiveness of Copilot's AI-driven recommendations.